Resolving Licensing Errors
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Learn how to resolve licensing errors in Jazz Control Center for your Jazz sensor.
Resolving Licensing Errors
Expired License
An expired license error will appear in Jazz Control Center when the Jazz Club subscription has not been payed.
To resolve this error:
- Review your payment method for your subscription to confirm your payment method is up-to-date.
- If your payment method has expired, add new payment method. See How to Update Your Jazz Subscription Payment Method for more details.
- Contact Jazz Support via email at support@jazzimaging.com. Please provide your sensor’s 7-8 digit serial number in your inquiry, located on the sensor’s USB port.
Still having trouble?
Contact Jazz Support at (567) 234-5299 or support@jazzimaging.com.
